Frequently Asked Questions:
Other Help Options
I downloaded the trial version, but I'm getting an error during the installation process. Can you help?
Can I use a second copy of Envision on my home/office computer?
How do I order a CD-ROM?
Will there be future versions of Envision with upgrades and new features?
Will I have to pay an upgrade price for future versions if I've already registered?
What are the system requirements in order to run Envision?
Will there ever be a Mac or Linux version of Envision?
How do I track attendance for distinct meetings or groups, such as Sunday School classes?
Can I store photos of my members?
When I register, will I get a CD-ROM in the mail?
Is there any written documentation available?
How do I do bulk e-mailings with Envision?
Can I set up Envision on a network so that multiple computers can work in the same data?
What is my User Number?
What is the difference between the single ministry license and the churchwide license?
I've installed Envision on a PC with Windows 8, Windows 7 or Vista, and I'm getting an error when I try to run the program. What do I do now?
Why do I get an error when adding a photo?
I've transferred data from one PC to another. Why do I get an error when opening the Member or Visitor pages?
How do I use Envision's barcode features?
Runtime error 9 when opening Group Stats report.
I had to re-install Envision after re-formatting my hard drive. It's asking for an unlock code but it's not accepting my original code (or I lost that code). What do I do?
How can I make a backup copy of the data for my group?
How do I add my own group's name to the printed reports?
I've checked off the "Phone Call" box for a visitor. Why is that visitor still listed as needing attention?
What do the different colored icons mean next to the names in the drop-down list?
How do I make the best use of Envision?
How do I delete a member or a visitor from the directory?
How do I synch data in Envision with my mobile device?
What is the "team" field used for?
How do I "clone" a member?
How do I change the date on a service record when I enter attendance?
How do I print a list of visitors I had on a certain date?
How do I import/export data to/from Outlook?
How can I restore a backup copy of my data after a hard drive crash or installing on another computer?
How do I transfer data from one computer to another?